Terms & Conditions

Effective Date: September 08, 2026

1. Agreement to Terms

Welcome to Boroniahouseglow. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Boroniahouseglow ("we," "us," or "our") concerning your access to and use of our website at boroniahouseglow.com and our beauty salon services located in New Lelia, NT, Australia.

By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.

2. Services Description

Boroniahouseglow is a premium beauty salon offering the following services:

• Facial treatments and skincare services
• Massage therapy and spa treatments
• Body treatments and wellness services
• Beauty consultations and personalized care plans
• Other beauty and wellness services as advertised

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. Appointment Booking and Scheduling

3.1 Booking Requirements

To book an appointment, you must:

• Be at least 18 years of age or have parental/guardian consent
• Provide accurate and complete personal information
• Select available time slots through our booking system
• Agree to these Terms and Conditions

3.2 Appointment Confirmation

All appointments are subject to availability and confirmation. You will receive a confirmation via email or SMS once your appointment is confirmed. We reserve the right to decline or cancel any appointment at our discretion.

3.3 Appointment Changes

If you need to reschedule or cancel your appointment, please notify us at least 24 hours in advance. Failure to provide adequate notice may result in cancellation fees as outlined in our Refund Policy.

3.4 Late Arrivals

Please arrive 10 minutes before your scheduled appointment time. If you arrive more than 15 minutes late, we may need to reschedule your appointment or reduce the treatment time to accommodate other clients. Full charges will still apply.

4. Payment Terms

4.1 Pricing

All prices are listed in Australian Dollars (AUD) and are subject to change without notice. Current pricing is available on our website and at our salon location.

4.2 Payment Methods

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, American Express)
• Digital payment platforms
• Cash payments at our salon location
• Gift certificates and vouchers

4.3 Payment Processing

Payment may be required at the time of booking or upon completion of services. Deposits may be required for certain treatments. All payment information is processed securely through third-party payment processors.

4.4 Taxes and Fees

All prices include applicable taxes unless otherwise stated. Additional fees may apply for premium services or special requests.

5. Service Delivery and Client Responsibilities

5.1 Health and Safety

For your safety and the best treatment results, you must:

• Disclose all relevant health conditions, allergies, and medications
• Inform us of any skin sensitivities or previous adverse reactions
• Follow pre-treatment and post-treatment care instructions
• Notify us immediately if you experience discomfort during treatment

5.2 Professional Conduct

We expect all clients to:

• Treat our staff and other clients with respect
• Maintain appropriate behavior during treatments
• Respect our salon environment and property
• Follow salon policies and staff instructions

We reserve the right to refuse service or terminate treatment if a client behaves inappropriately.

6. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Boroniahouseglow or its content suppliers and is protected by Australian and international intellectual property laws.

You may not:

• Reproduce, distribute, or modify any content without written permission
• Use our trademark, logo, or branding without authorization
• Copy or scrape website content for commercial purposes
• Create derivative works based on our content

7. User Accounts and Security

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these Terms

8. Limitation of Liability

To the fullest extent permitted by Australian law:

• We provide our services "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the specific service
• We are not responsible for allergic reactions or adverse effects when proper disclosure is not provided
• We are not liable for results that vary from client expectations, as individual results may vary

9. Indemnification

You agree to indemnify and hold harmless Boroniahouseglow, its employees, and contractors from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your use of our services
• Your violation of any third-party rights
• Failure to disclose relevant health information

10. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Gift Certificates and Promotional Offers

• Gift certificates are non-refundable and cannot be redeemed for cash
• Gift certificates are valid for 12 months from the date of purchase unless otherwise stated
• Promotional offers cannot be combined unless explicitly stated
• Promotional codes and discounts are subject to terms and expiration dates
• We reserve the right to modify or cancel promotional offers at any time

12. Prohibited Uses

You may not use our website or services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Engage in unauthorized data collection
• Impersonate others or provide false information
• Interfere with website operations or security
• Harass, abuse, or harm others

13. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these third-party sites. Your use of third-party services is at your own risk.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Northern Territory, Australia, without regard to conflict of law principles.

14.2 Dispute Resolution Process

In the event of any dispute arising from these Terms or our services:

1. The parties will first attempt to resolve the dispute through good-faith negotiations
2. If negotiations fail, the parties may attempt mediation
3. Any unresolved disputes shall be subject to the exclusive jurisdiction of the courts of the Northern Territory, Australia

15. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting the updated Terms on our website
• Updating the "Effective Date" at the top of this document
• Sending email notifications for significant changes (if applicable)

Your continued use of our services after changes become effective constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative.

18. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Boroniahouseglow regarding the use of our services and supersede all prior agreements and understandings.

19. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Boroniahouseglow
New Lelia, NT, Australia
Email: info@boroniahouseglow.com
Website: www.boroniahouseglow.com

20. Acknowledgment

By using our website or services, you acknowledge that:

• You have read and understood these Terms and Conditions
• You agree to be bound by these Terms
• You have the legal capacity to enter into this agreement
• You will comply with all applicable laws and regulations

Thank you for choosing Boroniahouseglow. We look forward to providing you with exceptional beauty services.